Mobile Banking - Convenient Access from your Mobile Phone!

What is Mobile Banking?

Mobile Banking is a service that allows our Personal Online Banking customers to access their eligible Rockport National Bank account information, transfer funds and access Online Bill Pay to pay bills using their mobile phones. (Please be aware that Mobile Banking is not currently available for Business Online Banking customers.) Mobile Banking offers three convenient options for accessing your accounts:

  • Download the Apple and Android Mobile APP to your Smartphone
  • Access the Mobile site from your Mobile device's browser
  • Send a text message

Using either the Mobile APP or the Mobile Browser Service you will be able to:

  • Check account balances and view transaction history
  • Transfer funds between your eligible Rockport National Bank accounts
  • Access Online Bill Pay to make payments or change or cancel scheduled bill payments
  • Find ATM and Branch locations

Using the Mobile Texting Messaging Service, you will be able to:

  • Check account balances and view transaction history
  • Find ATM and Branch locations

Mobile Banking is Secure

Rockport National Bank's Mobile Banking Service delivers a high level of security. To ensure the safety and privacy of your account information, we provide the following key security features in Mobile Banking:

Unique Activation Code: We send you a unique activation code to verify your phone number. This code associates your mobile phone with your account. This verification also lets you know your mobile phone number has been successfully registered in our system.

Authentication: You are authenticated for every interaction with Mobile Banking.

Encryption: We use 128-bit encryption for all transactions.

Fraud Detection: We incorporate mechanisms such as transaction validation and transaction reconciliation processes.

Auditability: We provide audit capabilities through event logs and event-based reporting.

No Identifiable Information: We don’t return any personally identifiable information in a text message, such as your full account number, e-mail address, or personal address. We never ask for or include your Access ID or password in any message we send.

Enroll in Mobile Banking Today

To register, log in to Online Banking, select Options and choose Mobile Banking. Please be sure your mobile phone is turned on and ready to receive text messages as you will need to enter the activation code we send you in order to complete the enrollment. During the Mobile Banking enrollment process you can choose which services you would like to use and accounts you would like to access. You can also register more than one mobile phone number for Mobile Banking.

During the registration process, we will send you a text message with a unique activation code to verify your phone number. This unique code associates your mobile phone with your account and provides you with a unique website address (URL) which is intended only for you. This URL will only work on the mobile phone(s) you've registered in Mobile Banking. To complete registration, please enter the activation code that we send you. This verification lets you know your mobile phone number has been successfully registered in our system. Please be sure to bookmark the URL in your mobile phone's web browser so you can easily return to it. Please be aware you may be assessed fees by your wireless carrier for data or text messaging services. Please consult your wireless plan or provider for details. If you are not currently enrolled in Online Banking, or wish to open an account, please Contact Us to enroll or open an account today!

Accessing Mobile Banking Services

Accessing the Mobile Browser Service: Go to your mobile phone's browser, open the URL you bookmarked and enter your Online Banking Access ID and password. Once activated, if you should need to request your Mobile Banking URL, you can request another message. Log in to Online Banking, select the Options Menu, Mobile Banking, My Phones and go to the appropriate phone number and select "Get a link to the Mobile Banking website."

Accessing the Mobile Text Messaging Service: To use the Text Messaging Service, your mobile phone must support SMS text messaging and short codes. You will receive all Mobile Banking text messages from short code 96924. To make it easier to recognize our text messages, we suggest you add us to your contact list using short code 96924. For a complete list of text messaging Keywords and instructions for using them, please see the Text Messaging Service Questions section on the Frequently Asked Questions page.

Frequently Asked Questions

To access the comprehensive list of Frequently Asked Questions, please select one of the following links:

General Questions

Registration Questions

Mobile Browser Service Questions

Text Messaging Service Questions

For More Information

For more information, please visit one of our Customer Service Representatives at any one of our convenient offices, call us during regular banking hours at (978) 546-3411 or (978) 282-0007 or view our Mobile Banking Agreement and Disclosure.